When will my order dispatch?Updated 2 days ago
When will my order dispatch?
Please check the sections below for our current dispatch timeframes.
In-stock items
In-stock items are currently dispatching within 5–7 business days.
Once your order has been packed and sent, you’ll receive an email with your tracking details.
2027 Signature Planner pre-order items
Our 2027 Signature Planners and pre-order notebooks are pre-order items and will not dispatch immediately.
Dispatch timeframes are based on the date your order was placed:
- Orders placed from 2–23 July 2026: Dispatch will begin from Monday, 14 September 2026.
- Orders placed from 24 July to 5 August 2026: Dispatch will begin from Friday, 9 October 2026.
- Orders placed from 6 August 2026 onward: Dispatch will begin from Monday, 19 October 2026.
Please note that dispatch begins from these dates, and it may take some time for all pre-orders to be packed and sent.
What happens if my order includes both in-stock and pre-order items?
If your order includes both in-stock items and pre-order items, your full order may be shipped together once the pre-order items are ready.
If you need your in-stock items sooner, we recommend placing a separate order for those items.
Will I receive tracking?
Yes. You’ll receive tracking details by email once your order has been packed and is on the way.
Need help?
If you have any questions about your order, please contact us at [email protected]