You can reach our customer support team here: support@mrsedgar.com.au

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Need help with your teacher planner or resources? Contact Mrs Edgar's customer support for quick and friendly assistance. Explore our help articles now.

Teacher Planner Support: Get Help with Your Questions

Customer Support

Will Planners be Restocked?

Is the Everyday Planner for Teachers?

Are you Releasing a Digital Planner?

2025 Planner FAQs

Can I Add to my Order?

How Do E-Gift Cards Work?

I put the Incorrect Address on my Order!

How Long for my Order to Ship?

Do you Offer Express Shipping?

Ordering

Do you offer local pick up?

Do you do international orders?

How long will it take for my order to ship?

Do you offer express shipping?

How do I get free shipping?

Shipping

Which Planner for my Needs?

Daily VS Weekly?

Can I Customise?

What Size are your Planners?

I Want the Free Editable Class Checklist!

Do you Have a Unisex Planner?

How Sustainable is your Production?

Digital Product Information & Support

Product Information

How to care for my planner

Teacher Planners

How to care for my folio?

Teacher Planner Folios

How to care for my desk mat?

Desk Mat

Product Care

Damaged in Transit

My Order Is Missing An Item. What Do I Do?

My tracking says delivered by I haven't received my package

Do you offer refunds?

Change of Mind Returns + Exchanges

I can’t login to the Returns Portal

How can I track my return?

Returns + Exchanges

How Do I Place a School Order?

My Discount Code isn't Working?

Why We’re Not Participating in Black Friday Sales This Year

Promotions and Discounts